How can a diverse group best make decisions? After many years advocating it, the author concludes that consensus is not the answer.
Want a “problem” person to behave differently? Give a different response.
When assessing why a community is struggling to make decisions, we need to ask first how they handle conflict resolution, group-process training, and entrenched patterns.
When a member of a minority population claims racism, how does a group committed to racial nondiscrimination respond?