Shipping and Returns
Shipping rates are based on USPS rates for shipping to addresses worldwide. Shipping cost depends on your location and the shipping method you choose. Estimated shipping times are as follows:
|Destination and Method||Estimated Delivery|
|Standard Mail (Media Mail)||1-4 weeks delivery time *|
|US First Class/Priority Mail||3-7 days delivery time|
|First Class International||4-6 weeks delivery time|
|Priority Mail International||1-2 weeks delivery time|
Some items are not shipped, so there is no shipping charged (memberships, event registrations, donations.)
For Communities magazine subscriptions shipping costs are built into the product options price, and there is no additional shipping charge. You should note that magazine rate mail is slower than any other class of postal mail. Always allow a few extra weeks for delivery (or months outside of North America), particularly for the first issue on a new or renewed subscription.*U.S. delivery time estimates apply only to the contiguous 48 states.
Please allow extra time for all mail classes to Alaska, Hawaii, Puerto Rico, and territories.UPS, FedEx and other shipping options are available to some shipping addresses. Please inquire at [email protected], or request in your order notes.
Single copy book orders are typically mailed in padded mailers. Multiple copies typically mail in cardboard boxes.
Customs charges may apply to your publications order if it is to be shipped outside of the United States. These differ in every country so please inquire with the post office or customs office in the country of delivery.
If you wish to return any unused product purchased from our store, please contact us for instructions: email [email protected] or call 800-462-8240. We’ll be glad to provide a full refund of the item price (excluding shipping) for any item returned in new condition, within 60 days of original purchase.